By Emmanuel Freeman
Tennessee State University is making comprehensive telehealth services available to all students at no cost and without the hassle of traditional insurance. Imagine having a wellness resource at your fingertips: from the comfort of their dorm rooms, students can simply download an app and access a wide range of medical and mental health services from licensed professionals nationwide.
This initiative is the result of a groundbreaking partnership with TimelyCare, a leader in virtual health and well-being services. Thanks to this collaboration, students will no longer have to navigate complex insurance regulations or endure lengthy waits for appointments.
Getting started with TimelyCare is easy for TSU students. They can simply download the TimelyCare app from the Apple App Store or Google Play Store or visit timelycare.com. By logging in with their TSU credentials, students can schedule appointments, seek immediate care, and explore numerous health and wellness resources directly from their devices.
“This platform is a game-changer for our students,” says Chrishonda O’Quinn, President of the Student Government Association. “Our goal is to encourage students to reach their potential both academically and in their extracurricular pursuits, but that can only happen if they are mentally and physically well. TimelyCare addresses the barriers many of us face regarding mental health resources. This service provides the support students need at their fingertips.”
Tamya Franklin, a junior biology major from Memphis, Tennessee, echoes this sentiment: “I think TimelyCare is an amazing service. TSU really pouring into its students with this resource is phenomenal, especially in our communities where we face adversity daily. Mental health isn’t often talked about, but it’s so important because many health issues stem from it.”
With this partnership, students will benefit from:
– 24/7 On-Demand Care: Immediate support available at any time, recognizing that health concerns often arise outside regular business hours.
– Diverse Provider Options: Access to mental health professionals who reflect the student body’s diversity, with many offerings multilingual support.
– Enhanced Peace of Mind: Platform prioritizes the protection of students’ personal health information.
University officials say the initiative aims to bridge the gap in healthcare access, reducing wait times and providing a diverse network of providers ready to assist students in navigating their health journey.
“TimelyCare is fundamentally transforming how students engage with their health,” says Dr. Bridgett Golman, Vice President for Student Affairs at TSU. “With the increasing demand for mental health resources, this partnership provides immediate support, helping to reduce stigma and prioritize student well-being.”
Tyler Vazquez, Student Trustee on the TSU Board of Trustees, adds, “This invaluable resource empowers students to thrive, ensuring we have access to the care we need without barriers. It demonstrates TSU’s commitment to our health and success.”
Recent studies indicate that 69 percent of undergraduate students who drop out cite emotional stress as a significant factor in their decision. In this context, TimelyCare serves as an essential resource, with 75 percent of users reporting mental health improvements after using the service, including 100 percent among those at potential suicide risk.
Luke Hejl, CEO and Co-founder of TimelyCare, states, “By partnering with TSU, we’re dedicated to fostering student success through accessible, team-based care. This collaborative approach not only supports students where they are but also enhances their ability to reach academic and personal goals.”
Dr. Dorsha N. James, Director of Student Health Services at TSU, says, “With the addition of TimelyCare, students now have more healthcare options. I’m excited that alongside on-campus medical services, students can access nationwide providers 24/7. These counseling and medical services are offered at no cost, relieving financial burdens while promoting health management.”
With the launch of TimelyCare at TSU, students are now empowered to take charge of their mental and physical health, supporting their academic success and overall well-being.