A&T Elevates Service Excellence By “Bringing The Aggie Experience To Life”
Courtesy of North Carolina A&T State University North Carolina Agricultural and Technical State University is embarking on training its frontline staff and managers through a new customer service initiative, âBringing the Aggie Experience to Life.â The university incorporated this initiative in its recently unveiled âPreeminence 2030: North Carolina A&T Blueprint.â This latest strategic plan, which builds on A&Tâs growth as a doctoral, research university and 1890 land-grant institution, frames the universityâs ambitions through 2030 around five new goals in transformative engagement, leadership and innovation, performance excellence, collaborative and inclusive culture and responsive, impactful scholarship. A&T defines the Aggie Experience as the root